One customer was convinced her carpet was ruined forever after finding a mysterious stain. She didn’t know how it got there and had already tried multiple cleaners to no avail. When I arrived, I could see why she was concerned. The large stain was an odd mix of colors and textures, and nothing she tried seemed to work. After some detective work and a few trial solutions, I discovered it was a melted crayon! Using a specialized heat treatment, I was able to lift the crayon from the fibers, leaving the carpet spotless. The customer was thrilled, and I left feeling like a detective more than a cleaner.
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